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TICKET INFO

Where to buy tickets?

Tickets for Hevy Fest 2016 are on sale and can be purchased here


Opening times

The site opens at 10:00am on Thursday 18th August and then closes at 12:00pm on Sunday 21st August.


Payment plan tickets

You can now buy a ticket with us on a payment plan where you pay a monthly instalment rather than the full amount up front. Buy payment plan tickets here.


Day Tickets

We will not be selling any day tickets.


Car Park

There is a £10 fee to park for the weekend if you pre buy your ticket online. If you arrive without a ticket you will be charged £13 to park.


Disabled tickets

We want Hevy Fest to be accessible for everyone. There will be disabled toilets and carers are eligible for a free ticket. To book disabled access tickets and your free carer place, please contact customerservices@gigantic.com. Alternatively, you can call us on 0115 8077902.


Ticket queries

Ticket queries of any kind can be answered by emailing customerservices@gigantic.com.


Ticket prices

Please see the ticket page on our website for a full breakdown of ticket options.

Depending on where you buy your ticket, you may be charged a booking fee. The fee is in place to cover the administration costs of processing the transaction. We always try to keep it as low as possible for you.

FOOD

We carefully handpick every food stall. We look for a spread of diverse and fresh food and we can assure you it is a lot more than just plates of chips. The food stalls will be open from the crack of dawn right through to the early hours of the morning.

ALCOHOL

Festival goers are allowed to bring their own alcohol onto the festival site for consumption in the campsite. There are also a multitude of very different bars onsite, serving ice cold premium bevvies which should be enough to wet your whistle!

Please DO NOT bring any glass onto the site; it cuts the feet of livestock so any glass will be confiscated upon entry!

DISABILITY ACCESS

We try and make sure the festival is accessible for everyone. We have disabled toilets, disabled viewing platforms and offer assistance to people who need it. Disabled carers also enter the site for free.

We want Hevy Fest to be accessible for everyone. There will be disabled toilets and an easy-access camping area on site, and carers are eligible for a free ticket. To book disabled access tickets and your free carer place, please contact customerservices@gigantic.com. Alternatively, you can call us on 0115 8077902

SAFETY

Age restrictions

Hevy Fest is a 16+ event, please bring ID with you to ensure you can receive your wristband.

We also operate an extremely strict RU25 policy at all onsite festival bars, so please remember your ID. Please note we reserve the right to deny access to anyone who cannot produce a valid form of ID.

Passport, Driver’s Licence or Citizen Card are all accepted. We will not accept photocopies of any form of ID.


Drug Policy

Hevy Fest has a zero tolerance drugs policy. Any illegal drugs will be confiscated and the police may decide to prosecute. “Legal highs” are also strictly prohibited and may result in ejection from the event. Searches are a condition of entry to the festival.

We work with the Angelus Foundation which is dedicated to raising awareness to the risks of legal highs. You can find out more about them on their website at www.angelusfoundation.com. If you would like to donate to the work The Angelus Foundation do you can donate here.

We really want all our festival goers to stay safe at this year’s festival. Please don’t take any risks. You can find out all the latest information on legal highs at www.whynotfindout.org
For more information about how to stay safe head to www.talktofrank.com

If you or your friends is feeling unwell you can visit our on site welfare team who will be able to help you.


Other Prohibited Items

Fires and disposable barbecues – Visitors are permitted to bring purpose built BBQs or a gas camping stoves (reasonable usage applies i.e. unreasonable amounts of gas will be confiscated). No disposable BBQs and no open fires in the festival site or campsite. Disposable BBQs will be confiscated

Glass -All glass bottles or other glass items will be confiscated at the festival entrance.

Drugs – Hevy Fest has a zero tolerance drugs policy. Searches will take place as a condition of entry to the festival. If you are found with drugs or legal highs you will be denied entrance to the event. If you are found in possession of drugs or legal highs during the festival, you will ejected from the site if it is safe to do so, or the police may be called.

Disposable barbeques – although purpose built BBQs are A-OK!

Pyrotechnics – Flares / Fireworks etc

And finally, try not to bring any valuables – They don’t tend to fare well after 2 days in a field! Don’t bring anything that you can’t afford to lose!


Aerosols

Aerosols are allowed on site but please be sensible and respect your fellow festival goers. Misuse can result in ejection from the festival.


Animals

In the interests of health and safety only registered assistance dogs are allowed on site.


Smoking

Smoking is not allowed in the marquees but is everywhere else on the site. Please try to throw your stubs in the bins though – we’ve yet to find someone who enjoys picking them up!


Security

A large security team will be in place throughout the weekend. If you have any problems at the festival and need help from the security, just ask.


Personal Welfare

Admission to the event is at Ticket Holder’s risk. Hevy Fest UK Ltd and the Premises Licence Holder will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and motor vehicles if the cause is due to the negligence of the ticket holder or the actions of other patrons or thirds parties or force majeure.

WARNING: EXCESSIVE EXPOSURE TO LOUD MUSIC MAY DAMAGE TO YOUR HEARING


Crime prevention

Please remember to look after all your valuables during your time at Hevy Fest. Remember, your possessions are your responsibility, so only bring what you need – the less stuff you need to keep an eye on, the better.


First aid

We have a dedicated highly trained first aid team on site 24 hours a day. If you’ve got any injuries or concerns about your welfare they are more than willing to help.


Fencing

The site fencing is in place to protect everyone at the event. Tampering with it is forbidden and may result in ejection from the event.


Fire information

Personal camp fires are prohibited in the campsite and will be extinguished to protect the safety of everyone at the festival. Disposable BBQs are banned from the site however purpose built BBQs raised off the ground are permitted.


Adverse weather

Hevy Fest is situated on Greenfield land, and as such conditions during adverse weather may become hazardous. Please ensure you bring appropriate footwear and clothing to cater for the possibility of wet, muddy and slippery conditions.


During an electrical storm

Stay away from electrical equipment

Take shelter until the storm has passed

Avoid contact with any metal support of a structure

If you cannot get to shelter or are in your tent then you should crouch with your shoes on and your hands resting on your knees or covering your ears

Do not let your hands or knees touch the ground and do not lie flat on the ground

If strong winds occur as well as electrical storm then marquees will be closed and people will be advised to seek shelter in their vehicles

CAMPING

Entry to the Festival

Upon arrival to the festival, you’ll exchange your ticket for a wristband. Different tickets mean different coloured wristbands. Once exchanged these wristbands then allow you to come and go as you please from the site for the entire weekend.  Please be aware that we reserve the right to search bags as a condition of entry to the festival at any time. Please bring ID.

GLAMPING

Glamping options for 2016 are now on sale and can be found HERE.

FACILITIES

The Bars

We have a well stocked bar located in our main arena!


Water

There’ll be plenty of water points surrounding the campsites but make sure you bring a container to fill up (and a bar of soap is also useful)! There’s also mineral water at the bar.


Toilets

You will find plenty of toilets located on site.


Litter and recycling

As you may know, Hevy Fest prides itself on being green. All of the bins on site are part of our recycling initiative so please help us and try to use them effectively.


Cash Points

There will be cash points on site again this year, although the bank will charge a small fee for the onsite service.

FAQ

Do you sell day tickets?

We have no plans to sell day tickets this year.

Do I have to pay for parking?

Parking for the entire weekend is £10 if bought in advance here. Parking can also be purchased on arrival for £13.

My tickets haven’t arrived, what shall I do?

For all ticket queries please contact customerservices@gigantic.com.

 

I don’t want to bring my passport or drivers licence to the festival, what other forms of ID do you accept?

We also accept citizenship cards.  A great investment if you are concerned about bringing valuables with you to the festival site.

Can I enter and exit the festival site throughout the weekend?

Yes, you’re more than welcome to leave and re-enter the festival site, providing you keep your wristband on and display your parking ticket (if you are driving).

What time does the music start on Friday?

The music starts at 1:00pm on Friday, so see you in the main arena!

What time does the headliner finish?

The headliner finishes on the main stage around 11pm.


Hevy Fest
Newhaven, Derbyshire // 19th - 20th August 2016